Privacy Policy — SW Global

Effective Date: 16 June 2026 · Last Updated: 16 June 2026

1. About This Policy

This Privacy Policy describes how SW Global ("we", "our", or "us"), operating the platform at global.sharewealthindia.com, collects, uses, stores, and shares your personal information when you use our website, mobile application, or services.

By accessing or using SW Global, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our services.

2. Who We Are

SW Global is the brand name for international investing services offered via NSEIX Global Access, operated through NSE International Exchange (IFSC) Limited, GIFT City, Gandhinagar, Gujarat — regulated by IFSCA.

3. Information We Collect

We collect information you provide directly and information generated through your use of our platform:

Identity & KYC: Full name, date of birth, PAN, Aadhaar, passport details, photograph
Contact details: Email address, mobile number, postal address
Financial information: Bank account details, income details, net worth declaration, LRS transaction history
Account activity: Orders placed, portfolio holdings, watchlists, login history
Device & usage data: IP address, browser type, operating system, pages visited, session duration, referral URL
Communication data: Messages sent via our support channels, call recordings (where permitted by law)

4. How We Use Your Information

To open and manage your investment account
To process transactions and execute orders via NSEIX Global Access
To comply with KYC/AML obligations under PMLA, 2002 and applicable regulations
To facilitate RBI LRS remittances and IFSCA-regulated international investing
To send account statements, trade confirmations, and tax documents
To improve our platform, products, and services through analytics
To send marketing communications (only with your explicit consent)
To detect and prevent fraud, money laundering, and unauthorised access
To respond to legal orders, regulatory enquiries, or law enforcement requests

5. Legal Basis for Processing

We process your data on the following legal bases:

Contractual necessity — to provide the services you have subscribed to
Legal obligation — to comply with RBI, IFSCA, Income Tax, and PMLA requirements
Legitimate interests — to improve our services, prevent fraud, and ensure security
Consent — for marketing communications and optional data uses

6. Sharing of Information

We do not sell your personal data. We may share it with:

NSEIX / NSE International Exchange (IFSC) Limited — to execute international trades through GIFT IFSC
Custodians — for settlement and custody
Banks and payment processors — to process LRS remittances
Regulatory authorities — RBI, IFSCA, Income Tax Department, FIU-IND
Technology service providers — cloud hosting, analytics, customer support tools (bound by data processing agreements)

7. Data Retention

We retain your personal data for as long as your account remains active and for a minimum of 8 years after account closure, as mandated by applicable record-keeping rules and PMLA obligations. KYC documents are retained for 5 years after the end of the business relationship.

8. Data Security

We implement industry-standard security measures including 256-bit TLS encryption for data in transit, AES-256 encryption for data at rest, multi-factor authentication, role-based access controls, and regular security audits. However, no system is perfectly secure — please safeguard your login credentials.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, maintain session state, and analyse usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect some platform functionality.

10. Your Rights

Under applicable Indian privacy law and our internal policies, you may:

Request access to personal data we hold about you
Request correction of inaccurate or incomplete data
Withdraw consent for marketing communications at any time
Request deletion of data where there is no legal obligation to retain it

To exercise these rights, contact us at global@sharewealthindia.com. We will respond within 30 days.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., NSEIX, RBI). We are not responsible for their privacy practices. Please review their policies independently.

12. Children's Privacy

Our services are not directed at persons under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be notified via email or a prominent notice on our platform at least 14 days before the change takes effect. Continued use after such notice constitutes acceptance.

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules thereunder, complaints regarding data privacy may be raised with our Grievance Officer:
Email: global@sharewealthindia.com
Complaints will be addressed within 30 days of receipt.

15. Contact Us

For any questions about this Privacy Policy:
SW Global
Email: global@sharewealthindia.com
Address: NSEIX Global Access, GIFT IFSC, Gandhinagar, Gujarat — 382 355, India